Milton Keynes City Discovery Centre Privacy Notice 

At Milton Keynes City Discovery Centre (MKCDC) we’re committed to protecting and respecting your privacy. This Notice explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. 

We may change this Notice from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to the details set out in this Notice. 

Any questions regarding this Policy and our privacy practices should be sent by email to: information@mkcdc.org.uk, in writing to Milton Keynes City Discovery Centre, Alston Drive, Bradwell Abbey, Milton Keynes, MK13 9AP or by telephone on 01908 227 229. 

Who are we? 

We’re Milton Keynes City Discovery Centre, a registered educational charity (GB 297397) and company limited by guarantee (Company number 02108180) based at Bradwell Abbey in Milton Keynes. We deliver learning experiences to school-age children and above on a range of curriculum-enhancing topics such as history, geography and urban planning. We also look after archive and library collections relating to the development of the new town of Milton Keynes and provide access for the public. Our Trading arm hires out the spaces and buildings available on-site for functions and businesses, the profits from which are re-invested in the Charity. 

How do we collect information from you? 

We obtain information when you make an enquiry about our products or services - by email, telephone and through our website contact form. In person we will ask you to complete a form. 

What information do we collect? 

We collect the information needed to respond to your enquiry, this can include your name, email address, IP address, and information regarding what webpages are accessed and when. 

How do we use this information? 

This information is used to respond to your enquiry and fulfil any contract we enter into with you to provide goods or services. We will hold your personal information only for as long as necessary to deal with your enquiry, or as long as is set out in any relevant contract you hold with us. 

  • It is in the legitimate interests of MKCDC to hold personal information on you for the purposes of: answering enquiries, registering Archive & Reference Library users, upholding the provenance of Archive & Reference Library collections and the efficient and effective management of volunteers, friends and education session leaders. 

  • In order to comply with the library and archive exceptions to the Copyright, Designs and Patents Act 1988 (articles 37-44A) we need to hold your personal information if you request copies of Archive & Reference Library materials from us. 

  • In order to fulfil our contractual obligations we need to hold your personal information if you order goods or services from us; this can include venue hire bookings and remote book orders. 

  • Our archive collections may hold some personal information in the public interest, which is excepted under article 5(1)(b) of the UK General Data Protection Regulations. 

  • Your consent is required before you can be added to our events and activities mailing list. If you attend one of our events we will ask your consent before taking any pictures of minors and keep a record of this consent. 

Who has access to your information? 

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. Only staff and contractors employed by us have access to your personal information in order to complete tasks related to your enquiry. 

How you can access or update your information?

You have a right to: 

  • A copy of the information Milton Keynes City Discovery Centre holds about you. 

  • Ask us to correct any information we hold about you that might be wrong. 

  • Ask us to delete any information we hold about you. 

  • Withdraw consent for processing your information if your consent is the only basis we have for processing it. 

  • Make a complaint to a supervisory authority if you feel we have unfairly processed your information. 

You should also update us if any of your information changes during the course of us dealing with your enquiry. Any requests or updates should be made via email to information@mkcdc.org.uk, via post to Milton Keynes City Discovery Centre, Alston Drive, Bradwell Abbey, Milton Keynes, MK13 9AP or via telephone on 01908 227 229. 

Use of Cookies 

We use cookies on our website to track user activity to improve our website for visitors. We use Google Analytics Universal to analyse the use of our website. Our analytics service provider generates statistical and other information about website use by means of cookies. The data is anonymised, so we do not store anything that identifies you as an individual. 

The information generated relating to our website is used to create reports about the use of our website. Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy. 

Review of Notice 

This notice is reviewed every two years. 

Last updated: March 2024. Due for Review: March 2026